Version 2026-10-09

Solmeera Privacy Policy

Effective October 9, 2026

Solmeera is a faith-centered dating service for Christian adults. This Privacy Policy explains, in plain language, what information we collect, how we use it, who we share it with, and the choices you have.

If anything here is unclear or you'd like a copy of your data, please email privacy@solmeera.com.

1. Who we are

Solmeera is published by Solmeera LLC, a Massachusetts limited liability company. Our address is:

Solmeera LLC
82 Wendell Avenue, Suite 100
Pittsfield, MA 01201

For privacy-specific questions: privacy@solmeera.com.
For general support: support@solmeera.com.

2. The information we collect

When you sign up and use Solmeera, we collect the following.

You give us, when you create an account and your profile:

• Your email address. You sign in with a one-time code we email you, or with Apple or Google; if you choose Apple or Google, they tell us your email address (Apple may give us a private relay address instead) and, if you allow it, your name. Solmeera members don't have a password.
• Your first name and last name. You choose whether matches see your first name only or your full name.
• Your date of birth. We use it only to confirm you're 18 or older and to compute your age. We never show your date of birth to other members or return it to anyone but you: other members only ever see your age, and your own device receives the date only so you can review it while you set up your profile.
• Your gender (man, woman, or another option), and the gender(s) you'd like to be matched with.
• Your Christian denomination (Orthodox, Catholic, Protestant, or "Exploring faith") and how often you attend services.
• Optional profile details you can add or clear at any time: your Orthodox jurisdiction or Protestant tradition, and, if you are Catholic and divorced, your annulment status; your cultural heritage, the languages you speak, your education, your height, whether you smoke or drink, and whether you'd consider relocating. Every one of these is optional and blank until you fill it in.
• Your marital status, whether you have children, and your hopes about children.
• Up to six profile photos.
• Short written reflections — your bio (up to 600 characters) and answers to three faith and values prompts.
• Your phone number, if and when you choose to verify your phone. We use it only to confirm you're a real person reachable at a real mobile number, and to keep one person from running many accounts. We store your number in a scrambled (hashed) form plus the last four digits for display — never the full number in readable form.
• Your approximate location. We never store your exact GPS coordinates. Your phone converts your location, on your phone, into a wider area (a "geohash") and then offsets that area randomly within a privacy radius before sending anything to us. Other users see your distance as a range, never as a precise mile.
• Your general location within the United States. You confirm you're in the U.S. before you create an account, and you choose which U.S. state you're in from within the app. We use this to keep Solmeera U.S.-only for now and to offer matching within your state. This is a coarse location you tell us directly — we don't work it out from your GPS or your IP address.

We capture automatically, when you use the app:

• A device push token, so we can deliver notifications when you ask us to.
• Crash and error data through Sentry. Crash reports contain technical information — stack traces, device model, operating system version — never your messages, photos, or profile content. This helps us fix bugs.
• Activity signals — when you were last active, when you swipe, like, pass, match, or message someone, and when you report or block another user. We use these to keep matching working, to keep your feed fresh, and to improve safety. We never include the content of your messages or your bio in these signals — only the structural facts (e.g., "user A liked user B at time T").
• Message and profile safety checks — our servers automatically check messages, bios and prompt answers for signs of scams, fraud and abuse. These checks use our own rules on our own servers; no outside company or AI model reads your messages for this. Section 4 explains how we use the results, and Section 7 how long we keep a copy.
• An app installation code — a random code the app creates when you verify your phone and keeps on your phone. It is not read from your phone's hardware and is not an advertising identifier. We use it only to recognise an account we removed for breaking our rules if it tries to come back.
• Your IP address and user-agent string each time you give or withdraw a consent — for example, when you accept these terms, accept the Privacy Policy, change a privacy setting, or enable or disable same-gender matching. This is part of our consent record (see Section 6).
• When you verify your phone, the date and time you agreed to receive the verification text, and the IP address you agreed from. This is part of our consent record (see Section 6).
• When you verify your phone, a record of each attempt: the scrambled form of the number and its last four digits, your IP address, the app installation code, the outcome, and what the check on the number reported — the type of line (for example mobile, landline or internet-based) and a score for how likely the number is to be used for text-message fraud. Section 7 explains how long we keep it.

If you join our waitlist on solmeera.com:

• Your email address, the country your connection comes from (Cloudflare tells us this from your IP address), the date you joined, which page you joined from, the version of the sign-up wording you agreed to, and whether you asked for our occasional letter. We use it to tell you when Solmeera opens and, only if you asked, to send the occasional letter. Every email has an unsubscribe link. Section 7 explains how long we keep it.

We do not collect, ever:

• Your contacts.
• Your background location. We don't track you when the app is closed.
• Your browsing history outside Solmeera.
• Biometric data. Solmeera does not collect or process biometric identifiers of any kind.
• Medical records, fitness data, or financial account information. We don't believe anything we collect is "consumer health data," but some state laws define that term broadly — our Consumer Health Data Privacy Policy at solmeera.com/health-data-privacy explains your rights in those states.
• Sensor data (accelerometer, gyroscope, microphone audio) beyond what's strictly required to render the app.

3. Sensitive personal information (religion, heritage and orientation)

To match you with other Christians, we ask about your faith and (optionally) the gender(s) you'd like to be matched with and your cultural heritage. Several US state privacy laws — including those of California, Colorado, Connecticut, Virginia, Texas, Oregon, and a growing number of other states — treat religion, racial or ethnic origin, and sexual orientation as Sensitive Personal Information. We treat it as sensitive everywhere, regardless of where you live.

We collect and use this information only with your explicit consent, and only for the purposes you signed up for: finding you compatible matches, showing your profile to people you've chosen to be visible to, and keeping the community safe.

When you create your account, you accept this Privacy Policy by ticking a box. We log that consent — the time, your IP address, your user agent, and the version of this policy — so we can prove you gave it. You can view your own consent history any time in Settings → Privacy & Legal → My consent history.

If you choose to be matched with someone of the same gender, we ask you for separate, explicit consent first. We treat that preference as Sensitive Personal Information and process it only to suggest matches. You can change your matching preference, or withdraw consent, at any time in Settings → Matching Preferences.

We do not sell your sensitive personal information. We do not share it for cross-context behavioral advertising. We don't use it to infer anything about you beyond the matching service you asked us to provide. Because we use Sensitive Personal Information only to deliver the service you requested, the California right to "Limit the Use" of Sensitive Personal Information doesn't change anything we do — we already process this information for that purpose only.

Washington and Nevada have consumer-health-data laws written broadly enough that some everyday information can arguably fall within them. We don't believe anything we collect is consumer health data, but we publish a separate Consumer Health Data Privacy Policy at solmeera.com/health-data-privacy describing your rights under those laws.

4. How we use your information

We use the information we collect to:

• Match you with other Christians who are compatible with your faith, age range, location, and preferences.
• Show your profile to other users who are inside your stated preferences and whose preferences include you.
• Let you message your matches and receive replies.
• Help you write a stronger profile, when you ask. When you tap "Suggest," you're choosing to send a short prompt — including your demographic context and your current bio — to Anthropic Claude to generate a suggestion. Anthropic does not train on this data. The suggestion is held in your phone's memory until you tap "Save" to add it to your profile. We don't post anything without you accepting it.
• Send you push notifications you've opted into — for new matches and new messages, separately toggleable.
• If notifications are on, tell you at most once a day that new people you could meet joined near you, based on your location and matching preferences. The notification never names anyone.
• Understand how the app is used, if you opt in to optional analytics. Analytics is off by default — nothing is collected unless you turn it on in Settings. If you do, we see which screens you visit and key actions you take, tied to your account ID. Your messages, photos, faith path, and matching preferences are never included, and you can turn it off again at any time.
• Screen photos for safety before they appear on your profile, using AWS Rekognition automated content moderation. Every photo is checked before it's published. A photo flagged for human review stays hidden until a person looks at it — there is no fixed timeline for that review. Photo screening is limited to 20 checks per account per day; reaching that limit is not a rejection — your remaining photos are simply screened the next day. We have opted out of AWS using our content to develop or improve AI services, so photos sent for screening are not used to train Amazon's models; AWS processes each photo only as needed to return the screening result.
• Protect members from scams, fraud and abuse. We may show safety tips in a conversation, and our team may review flagged messages, reports and account activity. We may limit how quickly an account can start conversations, send messages or like profiles, and we may restrict or suspend an account, including automatically, while our team reviews it.
• Tell you when we remove an account you exchanged messages with for fraud. The notice, inside the app, shows that account's first name and the date of its last message to you. We may also send a push notification, which says only that there is a safety update.
• Verify your phone number, when you choose to verify, so we can keep Solmeera free of fakes and bots. First, a short automated check from Cloudflare (Cloudflare Turnstile) confirms that a person, not a bot, is asking. Then our service provider, Twilio, checks the number: it tells us the type of line (for example mobile, landline or internet-based) and how likely the number is to be used for text-message fraud. We may not send a code to a number that isn't a mobile line or that looks too risky. Otherwise Twilio sends you a one-time code by text. We never share your phone number or mobile opt-in information with third parties or affiliates for marketing or promotional purposes — we share it only with Twilio, solely to check the number and deliver your verification code.
• Process subscriptions through Apple App Store and Google Play.
• Keep the community safe by reviewing reports and removing accounts that violate our Terms of Service. When you report someone, we save a copy of up to the last 50 messages of your conversation with them, and of their bio, prompt answers and which photos were on their profile at that moment, so our team can review the report even if the other person later edits or deletes something. Section 7 explains how long we keep them.
• Respond to your support requests.
• Comply with legal obligations.

We do not run ads in Solmeera. We do not engage in cross-app tracking — we don't ask for permission to track you across other companies' apps and websites because we don't track you that way. We do not sell your personal information to data brokers, marketers, or anyone else, and we do not share it for cross-context behavioral advertising.

5. Who we share your information with

We share information only with the service providers below, and only as necessary for them to do their job.

In addition, we may share information when we are required by law (a valid subpoena, court order, or legal process), to enforce our Terms of Service or this Privacy Policy, or to protect the rights, property, or safety of our users or the public — including reporting apparent child sexual abuse material to the National Center for Missing & Exploited Children, as we are required to do under federal law (18 U.S.C. § 2258A).

6. Your choices and rights

Access, correction, and deletion. You can see and edit your profile any time inside the app. To delete your account and all the information associated with it, go to Settings → Account → Delete Account, type "DELETE" to confirm, and tap delete. Your data — your profile, photos, messages, matches, swipes, activity signals, and consent history — is deleted from our live systems immediately, and the process typically completes within minutes. A few copies can outlive that moment in places outside our live systems: our image delivery network clears its copies within about a minute, but because photos are served with long-lived caching for performance, a web browser you used may keep a cached copy until it expires it, and the devices of people who already viewed your photos can keep cached copies for a while (roughly up to a week on iOS; on Android, until the device clears space). Our photo backup keeps its copy for up to 30 days, as described in Section 7. The safety-related retention described in Section 7 also applies — for example, a record that an account was banned for abuse, the legally required preservation of apparent child-exploitation evidence, and a minimal record that your deletion was carried out.

A note about subscriptions. Deleting your Solmeera account does not automatically cancel an active App Store or Google Play subscription. Subscriptions are billed by Apple and Google, not by us. To stop being billed, cancel the subscription in your device's Settings before deleting your account.

Web-based deletion. If you've already deleted the app, you can request deletion at solmeera.com/delete-account.

Withdraw consent. You can change your consent any time:

• For your faith path — clear it while editing your Profile. While it's cleared, your profile is paused and doesn't appear in matching; re-select a path any time to resume.
• For your cultural heritage — clear it while editing your Profile. Nothing else changes; your profile stays visible.
• For matching with a particular gender — change your selection in Settings → Matching Preferences.
• For optional analytics — turn the toggle off in Settings; collection stops immediately.
• For our overall data processing — sign out (which forces re-acceptance the next time you sign in) or delete your account. Because telling us who you'd like to meet is intrinsic to a matching service, fully withdrawing consent to that collection means deleting your account.
• For consumer-health-data rights in Washington and Nevada — see our Consumer Health Data Privacy Policy at solmeera.com/health-data-privacy.

See your consent history. Settings → Privacy & Legal → My consent history.

State-law privacy rights. Depending on where you live, you may have the right to know what personal information we have about you, to correct it, to delete it, to opt out of any "sale" or "sharing" (we don't do either), and to limit the use of Sensitive Personal Information (we already restrict it to the matching service). To exercise these rights, email privacy@solmeera.com from the email address associated with your account. We respond within the timeframe required by your state's law (45 days in California; similar in most other states). We don't discriminate against you for exercising your rights.

We try to verify that requests are coming from you (and not from someone trying to access your data). If we can't verify a request, we'll let you know and explain what we need.

7. Data retention and account deletion

We keep your account information for as long as you have an account, subject to the two inactivity rules below. When you delete your account, we delete:

• Your profile, photos, bio, and prompt answers
• Your matches, messages, and swipe history
• Your activity signals (impressions, views, likes, passes, matches, reports, blocks)
• Your push tokens
• Your AI-usage records
• Your subscription event history and entitlement record
• Your consent history
• Your phone verification information (the hashed number, the last four digits, and the date you verified)

We may retain limited records longer when we have a legal reason — for example, a record that an account was reported and banned for safety violations, or transaction records we're required to keep for tax or accounting.

Accounts that are never finished. If you ask for a sign-in code but never enter it, we remove that email address from our sign-in system after a day. If you sign in but never finish setting up your profile, and you do not open Solmeera for 30 days, we delete the account automatically — the same way as if you had deleted it yourself, photos included. The deletion record described below applies to these deletions too. You can start again at any time by signing up with the same email.

Accounts that go quiet. If you finished setting up your profile but have not opened Solmeera for 18 months, we may delete the account, the same way as if you had deleted it yourself. We review these by hand a few times a year rather than automatically, and we don't currently send a warning first, so if you want to keep your profile, open the app now and then. Your profile stops appearing to others well before that, after about six months without activity, and reappears as soon as you return.

Photo moderation records. Each time a photo is screened, we keep an audit record containing the automated results returned for each generated size of the photo (the full list of labels and confidence scores, including ones that didn't trigger anything), the version of the moderation model that produced them, and the photo's storage path. These records exist so we can review moderation decisions and handle appeals. They are kept for as long as your account exists and are deleted with your account. A photo that is rejected, or that is flagged as apparent child sexual abuse material, is moved to a restricted quarantine store rather than published — see the preservation paragraph below for the one case that outlives your account.

Phone verification records. To prevent fraud and stop banned users from returning, we keep a limited, scrambled record that a phone was used to verify an account. When you delete your account, the readable parts (the last four digits and verification date) are removed; a non-reversible, scrambled marker may be retained for fraud prevention. This marker cannot be turned back into your phone number. Together with it we keep the app installation code(s) used to verify the account, for up to two years after deletion. If an account was removed for breaking our rules, its scrambled phone marker and installation codes are kept for as long as the ban stands, so the same phone cannot be used to create a new account. Separately, the record of each verification attempt (described in Section 2) is kept for 90 days from the attempt and then deleted; we use it to limit abuse and to spot one person running many accounts. The one exception is the most recent successful verification of your account, which we keep while your account exists so we can recognise an account we removed if it comes back. When you delete your account, the last four digits are removed from these records, and the rest is deleted once it is 90 days old.

Flagged messages. When a safety check flags a message, or when our team removes a message, we keep a copy of it for up to 180 days, even if either account is deleted, so we can review reports and appeals. After 180 days it is deleted.

Reports. A report, together with the copy of the conversation and of the reported profile it captured (Section 4), is kept even if either account is later deleted, for as long as we need it to handle the report, any appeal, and repeat abuse.

Unmatched conversations. When either of you unmatches, we keep a copy of the last 50 messages of your conversation for 90 days, so a report made afterwards can still be reviewed, and then delete it. We keep it longer only if it is part of a safety case we are required to preserve. If either of you deletes your account, the copy is deleted with it.

Waitlist. We keep your waitlist entry until you ask us to remove it at privacy@solmeera.com. If you unsubscribe, we keep a note that you did, so we never email you again.

Safety notices. A notice we sent you about an account we removed for fraud stays with your account until you delete your account.

Child-safety evidence preservation. If automated screening or human review identifies apparent child sexual abuse material, federal law (18 U.S.C. § 2258A, as amended by the REPORT Act) requires us to report it to the National Center for Missing & Exploited Children and to preserve the related evidence. That evidence — the content, the moderation results, and the account and storage identifiers needed to make the report meaningful — is held in a restricted store that only our safety processes can access, kept for one year, and then purged. It survives account deletion. This is the one case where deleting your account does not delete everything.

Deletion record. When you delete your account, we keep a minimal record that the deletion happened and was verified: the account identifier (which no longer maps to any profile once your data is gone), the date, whether the deletion was self-service, admin-assisted, or automatic under the two rules above (and which rule applied), counts of the storage objects removed, whether we verified your storage was left empty, and, if you chose to tell us when you deleted, the reason you gave for leaving and any comment you wrote. We keep this record for two years — so we can prove your deletion was carried out if you or a regulator ever ask — and then remove it.

Backups. We keep backups so we can recover from failures, not to bring deleted information back. Our hosting provider's database backups age out on a rolling basis, typically within about a week. We also keep a separate daily copy of the database in encrypted off-platform storage so we can recover if our hosting provider fails; each copy is kept for 35 days and then deleted, so information you delete leaves these copies within about five weeks. Profile photos are also copied daily to a separate encrypted backup with a fixed retention window: when you delete a photo or your account, its copy leaves that backup within 30 days. We never use a backup to restore an account that was deleted.

8. Children

Solmeera is intended only for adults aged 18 and older. We do not knowingly collect information from anyone under 18, and we don't allow accounts for users under 18.

If you believe a minor has registered for Solmeera, or that an image or profile of a minor appears on Solmeera, please email safety@solmeera.com immediately with enough information for us to find the account. We will remove it without delay and, where appropriate, report to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement.

9. Security

We protect your information using a layered approach:

• All traffic between your device and our servers uses TLS encryption.
• Data is encrypted at rest in our database and storage.
• Members sign in without a password: with a one-time code we email you, which works once and expires after 10 minutes, or with Apple or Google. We will never ask you to tell us a code.
• Every database table uses Row-Level Security so that, even if a query were misrouted, you can read and write only your own information.
• Sensitive operations — such as granting subscription tier or moderating photos — happen only on our server, never on your device, and require server-side credentials we never embed in the app.
• Our crash and error monitoring (Sentry) receives no message content, photos, or profile content — crash reports contain stack traces and device information, plus your account ID only if you've opted into analytics.

No system is perfectly secure. We work hard to protect your information; please keep your email account and your phone secure, never share a sign-in code with anyone, and tell us right away at privacy@solmeera.com if you believe your account has been accessed without your permission.

10. Changes to this policy

We may update this Privacy Policy from time to time — to reflect new features, new service providers, or changes in the law.

When we make material changes, we will:

• Update the Effective Date at the top of the policy.
• Show you a summary of what changed and ask you to accept the new version the next time you open the app.

The current version is dated Effective October 9, 2026. If you have questions about how an earlier version applied to your account, email privacy@solmeera.com.

Solmeera LLC · 82 Wendell Avenue, Suite 100 · Pittsfield, MA 01201 · privacy@solmeera.com