Safety Center
If something on Solmeera makes you unsafe — or if someone has shared an image of you without your consent — we want to act quickly. This page explains how.
If you are in immediate danger, call 911. If you are in crisis, the National Domestic Violence Hotline is available 24/7 at 1-800-799-7233, and the Crisis Text Line is available by texting HOME to 741741.
1. Reporting another user
Inside the app, every profile and conversation has a Block and Report action. Use them. Reports go to our trust and safety team and are reviewed.
If you can't reach the in-app reporting flow — for example, you've already deleted the app — email safety@solmeera.com with as much detail as you can: the other user's display name, what happened, and any screenshots you're comfortable sharing.
2. Intimate-image takedown (NCII)
If an image or video of you was shared on Solmeera without your consent — or if a deepfake or AI-generated intimate image involving you appears on the service — you can request removal under the federal TAKE IT DOWN Act.
Email safety@solmeera.com with:
- Your name and a way to reach you. (If you're acting on behalf of the depicted person — for example, as a parent, guardian, or someone with power of attorney — say so.)
- A statement that the image or video depicts you, was shared without your consent, and that you have a good-faith belief it is intimate visual depiction within the meaning of 15 U.S.C. § 6851.
- Enough detail to identify the content (a description, the user who posted it, or a link if there is one).
Our commitment: we remove qualifying content within 48 hours of a verified request. We will not retaliate against you for filing the request.
3. Copyright (DMCA)
If a user posts content that infringes your copyright, send a notice to our designated agent under the Digital Millennium Copyright Act:
Solmeera LLC
Attn: DMCA Agent
82 Wendell Avenue, Suite 100
Pittsfield, MA 01201
dmca@solmeera.com
Your notice must include the elements required by 17 U.S.C. § 512(c)(3): a signature (physical or electronic), identification of the copyrighted work, identification of the infringing material, your contact information, a statement of good-faith belief, and a statement of accuracy under penalty of perjury.
We respond to valid notices and may terminate the accounts of repeat infringers.
4. Minor on the service
Solmeera is for adults 18 and older. We don't knowingly allow anyone under 18, and we don't run identity or background checks. If you suspect a minor has registered, email safety@solmeera.com and we will remove the account promptly.
Where appropriate, we report to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, as required by federal law (18 U.S.C. § 2258A).
5. Outside resources
- NCMEC CyberTipline — report.cybertip.org
- National Domestic Violence Hotline — 1-800-799-7233 · thehotline.org
- Crisis Text Line — text HOME to 741741 · crisistextline.org
- RAINN (sexual-assault hotline) — 1-800-656-4673 · rainn.org
- Cyber Civil Rights Initiative crisis helpline — 1-844-878-2274 · cybercivilrights.org
6. Questions
For anything not covered above, email support@solmeera.com.